Frequently Asked Questions

What is KYC?

KYC stands for “Know your Customer” and you'll be required to provide ID, proof of address, etc. to be able to use their platform. As a platform that accepts payments, this is a requirement. This process can take anywhere from a few hours to a few days but only needs done one time for Simplex.

Do I need to do KYC?

As with most payment processors, yes, you'll need to do KYC with Simplex due to payment processing. Read their privacy policy to see what is shared and what isn't. If you've KYC'd before on another platform with Simplex, you shouldn't have to do it again here.

How do I use this?

Enter the dollar amount that you desire and you'll get a quote for the amount of crypto you'll receive once you hit continue. You will then be redirected to Simplex to enter your information.